Legal

Privacy Policy

We respect your privacy. This policy explains what information we collect and how we use it.

Information we collect

We collect account details (name, email), profile information you choose to share, booking and messaging activity, and technical data like IP address and device information.

How we use your data

To operate the marketplace, match executives with assistants, process bookings and payments, prevent fraud, and improve our services.

Sharing

We share data with the other party in a booking, with payment processors, and with service providers strictly as needed. We never sell your data.

Your rights

You can access, correct, export, or delete your account at any time from Settings. EU/UK residents have additional rights under GDPR — see our GDPR page.

Security

Data is encrypted in transit and at rest. We follow industry best practices and use trusted infrastructure providers.

Contact

Questions? Email privacy@sideaway.com.

Last updated: June 2026