Trust & Safety

Assistants can complete identity and background verification to earn a verified badge — visible on every profile.

All communication and payments stay on-platform, encrypted and auditable. Never move conversations off-platform.

Verified reviews from completed bookings only. We remove fake or retaliatory reviews.

See something off? Use the report button on any profile. Our moderation team reviews every report within 24 hours.

For urgent safety concerns, contact safety@sideaway.com — monitored 24/7.